Although it isn’t obligatory to register as a Customer to shop, we do recommend it, as this gives you access to your purchase history and helps speed up any type of process in relation to your orders.
If you have forgotten your password you will be able to receive a new one by following this link an email will then be sent with your new password.
If you are still unable to reset your password, you can contact us at cs@aquascutum.com
If you have any concerns relating to your order, please contact our customer service team by emailing cs@aquascutum.com
Please note we will not be able to amend any order details once the order is dispatched.
Unfortunately, once your order has been dispatched it will not be possible to amend the delivery address. However, if you have concerns about the delivery address please contact us on cs@aquascutum.com and we will do our best to help.
Once your order has been dispatched you will receive an email to notify you of your order details and tracking number. Using this tracking number you will be able to track your order online.
Your order will be shipped from Hong Kong SAR.
DELIVERY
Hong Kong – US$15
Indonesia, Japan, Korea, Macau, Malaysia,Singapore, Thailand, Taiwan – US$26
Australia, Canada, China, India, Mexico, New Zealand, USA - US$40
Rest of World – US$45
RETURNS
For full details, please see our Shipping & Returns page, by clicking here.